Frequently Asked Questions

Is the swimming pool accessible to everyone?

The swimming pool at 't Hooge Holt is only accessible to our park guests. It is not a public swimming pool, so guests from outside the park unfortunately cannot use it. There is no supervision at the pool, so we recommend that parents accompany their children. For more information about the pool, please see our information page .

Do I need to make reservations at the restaurant in advance?

We recommend making a reservation in advance if you want to be sure of a spot in our restaurant. If you are not staying at 't Hooge Holt you are also welcome. Click here for more information about our catering.

Which facilities can I reserve and how do I do that?

Many of our facilities such as bowling, the escape box, bike rental & sandwich service can be reserved in advance. This is easily organized through our app. You can easily download this here .

If I am not staying at the park, which facilities can I use?

Even if you are not staying at 't Hooge Holt, there is plenty to do for young and old. For example, our indoor playground is freely accessible and you can also visit the petting zoo and the other playgrounds on the park. However, the swimming pool is only accessible to our park guests. In addition, please note that it is not allowed to bring your own refreshments into our catering facilities.

Can I pay on departure ?

It is not possible to pay on departure or afterwards. You can pay in advance or on arrival at the latest. The payment must be received by us before we can give you the key to the accommodation. The payment terms on the invoice are always leading.

How can I pay?

When you make a reservation, you will receive a confirmation with the corresponding invoice. From the invoice you can pay easily and securely via the payment link, then the payment will automatically be processed in your reservation. You can also pay by bank transfer. Please mention your reservation number. Please note that it may take some time before the payment is manually processed in our system.

Is there still a small balance due on arrival? Then just pay it with pin, cash or credit card.

Can I add a crib or high chair to my reservation, and what is the cost?

Yes, absolutely. You can rent these from us for €10.00 per item. We also charge a €5.00 deposit for the mattress. 

Is a late check-out possible?

Depending on availability, you can book a late check-out. This means you can continue to enjoy your accommodations and facilities until 4:30 p.m. 
Please note: This is only available for reservations made directly through us. 

Do I need to bring my own kitchen linens and towels?

You may, but you don’t have to, as you can also rent these items. The cost is €10.45 per set of towels and €7.00 for kitchen linens. 

Is there also an option to book made-up beds?

Yes, you can add this to your reservation during the booking process. That way, you don’t have to do anything yourself—our cleaning staff will take care of it for you. This costs €9.50 per bed. 

Can I book a specific bungalow? 

Yes, it’s possible to book a specific bungalow of your choice. We charge a €35.00 preference fee for this.

You can easily reserve a preferred bungalow through our website by selecting “Search on Map.” Then select the desired bungalow and complete the booking. The preferred booking will be listed on your booking confirmation.

Of course, you can also let us know about your preferred booking by phone or email.

For larger groups or multiple bungalows for a single family, we strongly recommend adding the preference fee for each bungalow. This prevents the need to shuffle accommodations among yourselves and ensures that you’ll have bungalows next to or near each other.

Can I still cancel my reservation?

We use the RECRON-conditions, this states exactly what possibilities there are regarding the cancellation of your reservation. Click here for the conditions.

Can I indicate a preference?

It is possible to indicate a preference during the booking process. You can choose based on a facility or a specific house number (location). Both preferences are subject to additional costs. If you book without a preference, you will be booked at random. Communicating a preference is easily done in step 2 of the booking process.

Can I take an option on a vacation at 't Hooge Holt?

It is possible to take a temporary non-binding option. Depending on how busy it is and the desired period, this option will remain available to you for a number of days. Canceling the temporary option is completely free of charge and without any obligations.

Are accommodations suitable for disabled persons?

Our accommodations are not specifically equipped for the disabled. However, we do have some ground-level accommodations, such as the 6-person wooden houses, which are often suitable for guests with limited mobility. These homes have a porch, and you can request a ramp from us.

What are the check out times?

Our check out time is at 10:00 am, you can drop off the key to the accommodation at the reception or deposit it in the mailbox by the barrier.

What are the check-in times?

You can check in during the opening hours of the reception. From 16:00 you can enter the park and use your accommodation. You are welcome to use our facilities all day, so feel free to arrive earlier!

Can I check in outside reception opening hours?

Can't you check in during the reception opening hours? No problem! Just let reception know and we'll tell you where to pick up your keys. Check the current opening hours here.

Are pets allowed?

Yes, pets are welcome! However, they are not allowed in all accommodations. During the booking process you can indicate if you are bringing a pet. If so, you will immediately see which accommodations are suitable for pets. Prefer a pet-free accommodation? You can easily indicate that too during the booking process.

Order Bread Rolls

Start your day right with fresh bread rolls from our park! You can easily order them via the app or by stopping by the snack bar. To avoid disappointment, we recommend making a reservation in advance.

Is there a restaurant or snack bar on the park?

Yes, on our Plaza you will find both a snack bar and a restaurant. For the restaurant, we recommend making a reservation as availability may be limited. You can also visit the snack bar for, among other things, a tasty ice cream. In addition, we have a large terrace with a Tikkie bar where cocktails and mocktails are available during the high season. 🍹

Do I need to make a reservation for the restaurant?

We recommend making a reservation in advance if you want to be sure of a table in our restaurant. Even if you are not staying at ’t Hooge Holt, you are very welcome. Click here for more information about our hospitality facilities.